Frequently Asked Question's
Need further help? Contact us
Just click "Login" in the top right and enter your details in the pop-up form.
Or use the Facebook login button if you have a Facebook account.
Click "Forgot your username or password" on the login form and we will email you a reminder.
You can change your password by going to your profile and clicking "Change password".
For security reasons, if you forget your password we change your password and let you know the new one.
You should change this to something more memorable as soon as possible.
You can change the email address we use by going to your profile.
clicking "My Details" then entering a new email address. Don't forget to click save!
Please let us know via the Contact form at the top of the page.
We can change your email address and password to one you are in control of.
It is best to use your own email address. You can change the email address you use any time
Use the "My Details" button on your profile page.
Sorry but it is not possible to merge accounts, Digital Democracy only allows each individual to have one account.
Please notify us using the form above and we'll delete one of the accounts for you.
When logged in to your account select "Profile" and then choose the option "Change My Picture"
You will then be able to use the picture selection page.
Registering a New account
Digital Democracy works out your local area so that you can view and join in local campaigns, events and groups.
The postcode information we use sometimes overlaps constituency boundaries.
Please select the relevant constituency if you know it.
If you don't know which constituency is yours choose to continue without selecting a constituency.
Your Display Name can be anything you like up to 20 characters using letters and numbers.
Please, nothing offensive (offensive accounts will be given a username that is non offensive).
Your password needs to be at least 5 characters long using letters and numbers.
The captcha test (the picture of the warped letters and numbers) makes sure your a Human and not a computer.
It stops the site's comments and campaigns being entered by computer programs
Yes you can change any of your details by clicking the "My Details" button on your profile page.
If you change your postcode it may affect which Constituency your account is linked to.
Thie may alter what campaigns or groups you may see on certain pages.
You can change any of your details time by clicking the "My Details" button on your profile page.
The first thing to do is check your spam or junk folder in case it's there.
If not, click the "Resend activation email" button.
If you still don't get any email, contact us using the Contact form on the top of the page.
Your account still works without the activation email, it is used by us to confirm the deatils are correct.
Starting a Campaign
Please see the above section in the FAQ's " User accounts " - Click here to go there
We encourage people to keep their campaigns short and to the point.
You can add additonal information to your campaign by using the "add additonal information box".
You can also use the comment section on the campaign.
We want people to keep their title short and to the point. This is a short summary of the campaign.
We have done our best to provide a comprehensive list.
However, if you have suggestions, please contact us using the form found on the top of this page.
We are working on enabling this feature.
Feel free to suggest them. Please use the form found on the top of this page to contact us.
You can edit any part of your campaign before it is submitted.
You can go back and forward through the different stages when starting a campaign
None of your campaign information will be lost.
Yes, you can edit your campaign. But only for a limited time.
This feature stops once more than 10 people have Supported or placed a Comment on your campaign.
If there is an issue with the campaign contact us using the form above and we will make the changes for you.
You can delete the campaign only if nobody has supported it.
This is to stop changes to the campaign once people have placed their support or commented on the subject.
It is unfair to then be able to change the content of the campaign.
Supporting a Campaign
Everybody can support a campaign on the website.
The more supporters a campaign receives, the more power the campaign has.
When a campaign reaches certain levels of local support the MP of that area is invited to respond.
Please use this button if you find the content of the campaign or comment offensive or inappropriate.
You need to complete a form regarding your concern which is then passed on to a website moderator.
Opposing a campaign
If you don't agree with the issue or solution in a campaign you can Oppose the campaign.
This does not alter the ranking of the campaign but shows people the level of support against it.
If this campaign is sent to the MP it lets them know how many people agree and disagree.
Discussing a Campaign
This is where you get to interact with other users about your opinions on the campaign.
You can help convince people to support the campaign or put across your views on it.
The comments remain open and will not close, just as the campaign can always continue to get more support.
We only ask for the minimum amount of information.
What we ask for is what we need for when campaigns are passed on to MPs.