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Obvious, easy Customer Service access post puchase

 

Concern: Online companies which sell goods and services and who do not provide easy methods of post-purchase contact for customers, especially as their sites are set up to take our money effortlessly.

 

Solution: All compnaies shoule be required by law to provide obvious and prominent email addresses for customers to get information, express concern or make a complaint. A Standard Rate phone should be visible.

 

Total support: 8 

 

Top constituency support

  1. City of Durham - 3 supporters
  2. Blaydon - 2 supporters
  3. Hemsworth - 1 supporter
  4. Swansea East - 1 supporter
  5. Enfield, Southgate - 1 supporter

 

 

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